sonlc Locklear
GBIf I could give this company 0 stars I… If I could give this company 0 stars I would. I don’t even believe these 5 star reviews are even from real customers. I also ordered my plush (order #2191) for my autistic son at the beginning of October. It’s all he ask for for Christmas. It was suppose to be here before Christmas. I sent several emails to the company and never got a response until I made a negative review on BBB website. They sent me an email and said they were sending my order next day but they didn’t. They’ve sent 3 emails rescheduling my order. The last email said it was suppose to be here 3 weeks ago and they haven’t sent out anymore emails updating me. They aren’t responding to my emails. I’m seriously thinking about suing this company. My son has literally ask me every single day after Christmas about this plushie. It has been a really mentally straining experience. I hate seeing the disappointment in my son’s face everyday. This company is a complete scam. No matter how legitimate this company may look I assure you it is not. Whatever you do…do yourself a favor and don’t buy anything from them.
twinkie solez
GBBad company that produces bad products Bad company that produces bad products, do not ever engage in business with this company if you read this review. Beware.
Ashira
GBAwesome Plushies from an Awesome Company! My born-in-Bangalore brand-new plushie babies are just as sweet and cute as can be! Everyone who meets them loves them! It's interesting how being involved in their journeys to creation made me feel so much more by the time I got them (I got the more complex version -- 'original commission plush.'); I must say it was very emotional all along and still is! Unlike other companies I've worked with, this one is much more human in my experience and also more professional at the same time -- plus quick! Of course, I did pay an additional fee for rush delivery and amazingly, I was kept on task with answering questions but without the stress other less human companies might cause! 100% worthwhile -- and FUN! And cute! And Awesome! :-D
Sarah LaFleur
GBExceeded every expectation We ordered a custom plush based on a drawing our daughter made. The plush exceeded every expectation we had. The quality was fantastic and the replication of her drawing was phenomenal down to the smallest detail on the drawing.
Maple
GBI just got my plush yesterday.. There's a bit of details I want to share. (Very lengthy!!!) I just got my plush yesterday, waiting 3 months. I have mixed feelings. There's quite a few pros and cons, but it's a bit of a weighted balance for me, which is why I feel a 3-star is best in my experience. For the first part, the color for the fabrics are awesome, and it really makes my plush look accurate! And the way the clothing was done for my plush is phenomenal! I really thought it was gonna be missing details because of its complexity but they added everything down to the buttons, frills and lacing! Even the pattern to the shorts that I didn't even specify to add! Not only that, the small pockets I requested are actually functional, so I've been having fun stuffing little things into them. Not to mention, the plush is incredibly soft all around! None of the plushies I have feel this cuddly, so it's definitely a go-to for hugs and squeezes. I have took so many goofy photos of my plush, since I've been adoring it (When I don't put it near my other plushies..) I am also really happy that the pin I requested isn't embroided either, because I forgot to specify it's a separate piece, and I accidently made it too small, and the company made it bigger! For the cons... I have a feeling that Bespoke Plush seems to excel in animal-like/abstract characters rather than humanoid (Or atleast, similar in anime kinds of style.) I don't really understand why the production process updates is behind a paywall since it's a plush designed specifically for the customer, but I didn't have enough to be able to get it unfortunately. The only thing that makes my plush hard to look at is the proportions. I figured a chibi, stubby plush would be executed well... But the base I provided wasn't exactly followed, which I understand it won't be perfect, but the torso-waist was too short and thin instead of longer and chubby, and it made the legs look way too small. It made the plush look disproportionate, with the legs very small, which ended up making the arms look big and bulky. The legs are also stiffer than the arms... The legs are so small, the part that was supposed to be exposed is covered by the shorts., and the shoes are hardly recognizable. One of the hair strands for the bangs wasn't really executed well either, it pokes out too much and looks like an antenna sometimes. The face embroidery is great and accurate, but the head is more of a circular sphere.. instead of an oval sphere with a flat surface for the face, like you'd see with anime-like plushies; thus having my plush having a slight fish-eye lens look. Though, now I'm a bit at a loss, since I'm trying to look for something that can do this style with no luck. The proportions make it hard for me to look at it when I set it next to my other plushies that are meant to fit with it. The hat wasn't filled in either, but that is my fault for that issue since I didn't specify. (Though typically, in anime plushies, the heads have big foreheads that are covered by the hair, which my plush doesn't have, since it's just circular; the hats would usually be wrapped onto the forehead to give the illusion it's filled in, but my plushie's hat cant wrap around.) I'm gonna be trying to get help and get the plush to look closer to the ideal design and try to fix all the cons, because I do genuinely love it for it's perks. I would recommend the company for those who want animals, anthros, and object/accessory-like plushies, and not recommend for those who aren't going for an anime-like design (depends on the style though). I would ALSO recommend buying from the company months prior before a major event such as a birthday, and especially holidays because it can take much longer than expected/estimated, so buy early beforehand if you want to get it in time.