Jay
GBSurprisingly good support response I had an issue with a plugin not updating due to the license not working, then an issue with the plugin not loading correctly. I sent an email through the contact form and within 5 minutes got a response back. Kamil was my support rep and he was fantastic. He went into the backend of my site quickly and had us taken care of within just a few minutes. Pretty rare to get good plugin support like that these days and I had to leave a review in appreciation. Great job guys and thank you.
William Whitehurst
GBLukasz is the man!! I've used Divi Space for many years and recently got some support from Lukasz with one of their plugins so that I could mirror the style of the shop module with the related products as it doesn't do it as standard. Lukasz went the extra mile for me and logged into my site and helped to copy the style across and left me the CSS so I could do it myself next time. Really impressed he did it and it's helped massively. Thanks :-)
Lindsay Valentine
GBCustomer Service is Abysmal Customer Service is Abysmal A plugin I haven't used for 9 months auto-renewed with no notice. They refused to give a refund saying that "due to the nature of digital products blah blah blah" even though --no additional virtual merchandise was received -- I received ZERO emails letting me know my subscription was going to renew -- and even though I emailed support immediately after my unexpected renewal. Not a fan of this business model.
Ivan Georgiev
BGCharged for a year with no refund The company refused to refund me for an annual subscription payment, which is very unpleasant, and I feel we have been scammed. I will never buy anything from them, and I will make sure that none of our clients, customers, or partners do the same. Extremely unpleasant.
Scott Tambling
GBSuperior Load Times, Stellar Support I had very high expectations for Divi Space Hosting and happy to say they actually exceded them. The personal support I have recieved from their server administrator has been amazing and the load times for my latest migrated sites MUCH faster than my current "Professional" hosting plan. They are the real deal.