I advise against shopping online at the… I advise against shopping online at the CH store. It's a terrible experience. No contact with them if you have trouble with your account. After returning the goods, you will not receive the money within 14 days. You have to ask for them many times. This company operates on the verge of the law, often breaking it. When it comes to clothes, they are for one-time use. They are of poor quality and deteriorate quickly. The buttons are not sewn, the material pills, wears out and loses its color after a few washes.

Thank you Daisy S Thank you Daisy S. for your assistance. She was very efficient, got response so quickly. Went above and beyond to solve my query. Will definitely be purchasing from CH again.

I had the wonderful pleasure of being… I had the wonderful pleasure of being assisted by Maria MV when I called to correct a billing error. She was so very polite, friendly and professional. Maria MV listened carefully, then forwarded for a resolution and stayed a communication through each step. While I love Carolina Herrera fragrances, after meeting Maria MV, I appreciate the company even more.

Kimberly H was fantastic Kimberly H was fantastic! She was able to help me with an issue quickly and got my order sent out immediately.

I enquired about a perfumes… I enquired about a perfumes availability through the chat and I quickly found the answer within minutes. It was surprising and somehow comforting to realize I was talking to a real human for a small query, great job team CH! nice not to talk to another robot. I was assisted by Heloisa I, they took pleasure in helping me, and letting me where I could find them in my home country, Kudos :). It was a pleasant interaction. Thanks again!