Fab service by Christine B and Beatriz L❤️ I had a issue with my order. I didn’t put a code and contacted the team in which Christine B and Beatriz L responded back and solved my problem promptly. Just within minutes they made an replaced order and got back to me 🫶🏼🫶🏼🫶🏼

Online Purchase/ Good customer service I purchased online, when my items arrived one of the bottle was broken and spilled in the container. I immediately emailed the customer service and sent photos, got a response the next day. They offered a replacement or refund and asked me to return the item on its original packaging which I did. Hopefully refund will come to my account after the said waiting period.

I had the wonderful pleasure of being… I had the wonderful pleasure of being assisted by Maria MV when I called to correct a billing error. She was so very polite, friendly and professional. Maria MV listened carefully, then forwarded for a resolution and stayed a communication through each step. While I love Carolina Herrera fragrances, after meeting Maria MV, I appreciate the company even more.

Excellent customer service Had an issue with a product but the team of Carolina Herrera really looked after me. Christine B & Nerissa are very fast in responses and gave me excellent customer service. Thank you for keeping my faith in your brand. 🙏❤️👏👏

Patrick B Patrick, Resolved my concern and was of great help to me, good customer service.