Fantastic customer service I can't express my gratitute at the excellent customer service I received from Maria via CH customer service email. CH products are premium products and it's heartening when companies act on their company philosophies. I'm in Australia and to receive such friendly, helpful and speedy responses was fabulous.

Good experienced & Great staff by Christine B & Sylvie F I had a good experienced, it’s built up my confidence to purchase your product online in the future. The staffs offer me an excellent service until I get my product.

Excellent customer service Had an issue with a product but the team of Carolina Herrera really looked after me. Christine B & Nerissa are very fast in responses and gave me excellent customer service. Thank you for keeping my faith in your brand. 🙏❤️👏👏

I spent £75 on a bottle of Good Girl… I spent £75 on a bottle of Good Girl perfume on board a flight and the spray mechanism stopped working after a few days. I contacted them to try and get it fixed/resolved. They requested all my personal details, photos of the bottle, packaging I even had to take videos of it not working. Then they refused to help and told me to go to the flight company!! What a waste of time. Customer service definitely not a priority!!

Tiny Error, Amazing Respionse! Maria M. was so pleasant and professional. My order arrived missing an additional charm that was ordered. I emailed right away, and Maria M. quickly responded. Ideally CH prefers to see pictures of all packaging. Since the packaging was not damaged, I did not think to save it. Once the details of the issue were sorted out, I received my charm as ordered very quickly. Maria M. thank you for your help! Lastly my product exceeded expectations! I am very pleased.