Good experienced & Great staff by Christine B & Sylvie F I had a good experienced, it’s built up my confidence to purchase your product online in the future. The staffs offer me an excellent service until I get my product.

I have purchased 3 times now online and… I have purchased 3 times now online and the service, products and delivery times have been fantastic. I especially like to thank Izadora S .. she has been a fabulous member of customer service and has helped me with a couple of questions. I will be ordering again .. the products are stunning 😊

I had the wonderful pleasure of being… I had the wonderful pleasure of being assisted by Maria MV when I called to correct a billing error. She was so very polite, friendly and professional. Maria MV listened carefully, then forwarded for a resolution and stayed a communication through each step. While I love Carolina Herrera fragrances, after meeting Maria MV, I appreciate the company even more.

Tiny Error, Amazing Respionse! Maria M. was so pleasant and professional. My order arrived missing an additional charm that was ordered. I emailed right away, and Maria M. quickly responded. Ideally CH prefers to see pictures of all packaging. Since the packaging was not damaged, I did not think to save it. Once the details of the issue were sorted out, I received my charm as ordered very quickly. Maria M. thank you for your help! Lastly my product exceeded expectations! I am very pleased.

I advise against shopping online at the… I advise against shopping online at the CH store. It's a terrible experience. No contact with them if you have trouble with your account. After returning the goods, you will not receive the money within 14 days. You have to ask for them many times. This company operates on the verge of the law, often breaking it. When it comes to clothes, they are for one-time use. They are of poor quality and deteriorate quickly. The buttons are not sewn, the material pills, wears out and loses its color after a few washes.