The best Switching over to ExaVault last year let us retire our internal FTP servers. We're able to handle all our FTP processes without the headaches of managing our own server.  The sharing and sending options have been an added bonus. Sending files by providing links in email lets us quickly get reports back to our customers without creating and maintaining additional FTP user accounts.  Support and technical staff did a great job helping us find the best way to get the most out of our ExaVault account.

Hassle-free SFTP and FTP software as a service The point of SaaS is that the service provider worries about the details, so you don't have to, and ExaVault does a good job of that. ExaVault is a turnkey service that requires no technical knowledge to use. I've used it for a couple of years now, setting up SFTP accounts for hundreds of my customers, and it's been convenient and reliable. I find the price reasonable. There's been only one period of downtime, lasting a few hours. Creating and managing users and folders through the web-based portal is easy. Users have been able to connect using FTP and SFTP clients without any trouble. If you have an time-sensitive tech support need, be sure to send it to the email address designated for urgent requests. Requests via phone or website may wait for days. Once I get through to the right support department, they're always courteous and responsive. The good news is I've only needed to contact support three times in two years. Mostly, the service just works! I would recommend ExaVault to anyone who needs an FTP or SFTP server and doesn't want to deal with managing their own hardware and software.

Good service when no outage Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. The ExaVault status page gave no information about these outages and hardly gave us any hint that wouldn't happen again.

Prior to their recent overhaul of their… Prior to their recent overhaul of their Website, Exavault was great, but with their Website change, the experience has been degraded. Our users have to constantly reload their browser and login multiple times to get to the services or info they need.

Provided the service I needed. Provided the service I needed. Called and they walked me through my concerns i had and helped me understand my issues. My data is safe and stored online vs on a drive at my office or house. If something goes wrong I always know I have my copy with them as a backup no matter what. All in all a great service - been using them for a couple of yrs now and have no complaints. This service is simple and straight forward. I would recommend using them for any data file storage service online. Regards, Joel G.