Provided the service I needed. Provided the service I needed. Called and they walked me through my concerns i had and helped me understand my issues. My data is safe and stored online vs on a drive at my office or house. If something goes wrong I always know I have my copy with them as a backup no matter what. All in all a great service - been using them for a couple of yrs now and have no complaints. This service is simple and straight forward. I would recommend using them for any data file storage service online. Regards, Joel G.

Hassle-free SFTP and FTP software as a service The point of SaaS is that the service provider worries about the details, so you don't have to, and ExaVault does a good job of that. ExaVault is a turnkey service that requires no technical knowledge to use. I've used it for a couple of years now, setting up SFTP accounts for hundreds of my customers, and it's been convenient and reliable. I find the price reasonable. There's been only one period of downtime, lasting a few hours. Creating and managing users and folders through the web-based portal is easy. Users have been able to connect using FTP and SFTP clients without any trouble. If you have an time-sensitive tech support need, be sure to send it to the email address designated for urgent requests. Requests via phone or website may wait for days. Once I get through to the right support department, they're always courteous and responsive. The good news is I've only needed to contact support three times in two years. Mostly, the service just works! I would recommend ExaVault to anyone who needs an FTP or SFTP server and doesn't want to deal with managing their own hardware and software.

Good service when no outage Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. The ExaVault status page gave no information about these outages and hardly gave us any hint that wouldn't happen again.

FTP/SFTP made easy. Fantastic. We've used ExaVault for several projects requiring secure and auditable file transfer. It's much easier and more flexible than the "old school" methods of setting up FTP or SFTP servers. We've not (yet) had a need to use the API or the "Widgets" feature, but it's good to know they're available when needed. It just works. Highly recommend.

Very good performance and service. Best bang for your buck out there, and everything you could ask for in a hosted FTP solution. We've used Exavault for about three months now after researching our alternatives pretty extensively. The price and performance are what sold us on Exavault. The flexibility of the user interface with either browser and link based file sharing, or the traditional FTP/SFTP client approach fits our needs and works well for us and our customers both. The customer service is fast and friendly. You can't go wrong with Exavault.