Long-term client for 13+ years, growing concerns We have been a long-term client for 13+ years and are starting to get concerned about Buildium. We have seen new features drug out for years and still not useable, and changes to their listing syndications that we did not know about until we had to alert Buildium to the massive issues that it was creating. Hope to see some changes

Stay away Stay away! Horrible service, salesmen, and support team!! A Buildium sales rep signed me up under the agreement that I could connect my credit cards to Buildium's accounting software. Upon signing up, I realized this to be not true. I promptly contacted him to have my account closed and he essentially ghosted me. I reached out to the customer service team and they told me they had processed my cancellation and that I should receive a refund. I never did, so I followed up over the course of two weeks and still have yet to hear anything back. They are now trying to charge me again and continue my subscription despite the fact that I have IN WRITING that my account was canceled. Buyer beware!!!

Bills need to be assignable to specific… Bills need to be assignable to specific units within a multifamily complex. I am forced to take your reports and manually create a new report via Excel every month for every multifamily complex I manage. This takes an extremely long time. If there is something I'm missing that will solve this issue for me, please let me know.

Buildium Works Buildium does a great job in helping us keep track and manage our properties. The financials are not as easy as a Quickbooks system, but we are able to keep the property accounts up to date. The lease renewal process gets confusing at times, but it works fair and we have found the work around's. The feature we like the most is keeping track of maintenance request and sending work orders to our vendors.

Look elsewhere Software is decent once everything is up and running but the setup and support is terrible. Farmed out customer service with terrible follow through and no accountability. Cheaper options are out there now with as good of software and better setup/support.