Buildium is an excellent site, but Canadians lack services Buildium is an excellent site. Being from Canada though, there are things that they do which are not useful to us, and things we wish they did, but probably the number os Canadian clients might not justify the expense. Canadian tax system for example. Another problem is that tenant payments by credit card are not extended to Canada. Don't know why, we were no offered a reason.

They promised the moon and delivered… They promised the moon and delivered squat. I was very specific about what I needed and they promised to provide it. I needed details utility invoices and what I got was one line - no reading, no usage, no rate, nada

easy to use easy to use. phone support is a great help. i can't stand those companies that don't offer phone support. buildium helps streamline so much. just wish they would allow tenant files to compartmentalize in one place. For example, tenant app, screening docs, inspection reports, tasks, requests, etc. These things should automatically be accessible in the tenant summary page. Instead, I need to go to inspections-find that tenant report, etc. It is a bit annoying to have to go to 3 or 4 different places, then download, then upload just to have a complete working history of a tenant file.

Buildium Works Buildium does a great job in helping us keep track and manage our properties. The financials are not as easy as a Quickbooks system, but we are able to keep the property accounts up to date. The lease renewal process gets confusing at times, but it works fair and we have found the work around's. The feature we like the most is keeping track of maintenance request and sending work orders to our vendors.

Poor supporting and customer service. Regretting moving to Buildium I suggested my company move to Buildium almost one and half months ago. I already regretted. The courses from Buildium are good. However, the staff and customer services are horrible. We applied epay for a month or so ago, now still not working. The compliance team were slow and arrogant, many times just replying one simple sentence not giving constructive guidance. Other supporting team either not respond or slow. We may end up to take paper checks for current month fro many tenants, although we switched to Buildium one and half months ago. Not a good start at all. Disappointed.