Helene Atkinson
GB-Your software does not work well -Your software does not work well. It freezes up - for all staff whether they are in the office or on other computers outside of the office. -The software takes forever to run banking transactions for prior years and I was told that your server gets bogged down when this is requested. Truthfully, we pay quite a lot of money per month which should warrant an update to your servers to accommodate the many needs of the property management companies. -When recording a payment in a ledger, your software tends to show the previous amount entered at the bottom instead of refreshing to show the amount entered at the time. -Our maintenance team attaches pictures to work orders. There are days they have no issue and then days that they cannot complete this simple task and have to text the pics to our cell phones for us to email ourselves and then upload to the work order. -These are just a few concerns and issues we are dealing with. There are sporadic issues that happen on a daily basis and we never know how buildium is going to act from one day to the next.
my name
GBBuildium used to be great. Now not so great. Buildium is great. But I would not recommend it to new landlords. The background search function is entirely broken. It used to work but for some reason, Buidlium decided to switch to a new provider. That provider is terrible. So that's my review. I like Buildium but I would not recommend it.
Gail
GBThey promised the moon and delivered… They promised the moon and delivered squat. I was very specific about what I needed and they promised to provide it. I needed details utility invoices and what I got was one line - no reading, no usage, no rate, nada
Chris Mauzy
GBLong-term client for 13+ years, growing concerns We have been a long-term client for 13+ years and are starting to get concerned about Buildium. We have seen new features drug out for years and still not useable, and changes to their listing syndications that we did not know about until we had to alert Buildium to the massive issues that it was creating. Hope to see some changes
Property owner
GBLook elsewhere Software is decent once everything is up and running but the setup and support is terrible. Farmed out customer service with terrible follow through and no accountability. Cheaper options are out there now with as good of software and better setup/support.