Horrible horrible experience today Horrible horrible experience today. Be aware of the "Parallels discount deals and their deals in general". It's very sleezy, bait and switch marketing. I purchased a hard drive through the Parallels promotion that I ended up not needing (unopened). Not only did I have to pay for return shipping, I was only issued half my refund because they worked the sleezy promotion into the equation in which I was still forced to pay for the digital software that I will never use.

Horrible customer service-scam artists Horrible customer service- they sold me a product that was dead on arrival and after hours on hold waiting, over many days of “troubleshooting “ they still won’t replace. Avoid this place like the plague - you will be out the money and have wasted a lot of your time for nothing. Complete fraud and the worst customer service ever

Purchased a hard drive for my 2015… Purchased a hard drive for my 2015 Retina Imac- Drive was DOA. The sata cable adapter was also faulty- Now my imac is a boat anchor. immediately my imac did not work and OWC says it s not their policy to address it because it was the installers fault (me). Apple authorized service documented the logic board failure and said it most likely resulted form the faulty OWC purchased components. Case: 00736437

missleading Regrettably, I've found OWC's approach somewhat misleading. When you buy one of their Hardware Raid Solutions, it's not immediately clear that you also need to commit to an annual subscription for the SofRaid software (first 3 years are included). This detail is buried in the fine print, yet SofRaid is essential for both managing and utilizing the Raid. My experience with it has been fraught with issues, leading to periods, sometimes extending to months, where my Thunderbays were unusable (a quick glance at the Support Forum confirms I'm not alone). Consequently, the seemingly competitive initial purchase price escalates into a substantial total cost of ownership. In contrast, other leading brands like Promise, Qnap, and the now-defunct Drobo have historically included the necessary software at no extra charge

What a terrible company What a terrible company. They literally made three HUGE mistakes back to back and were unwilling to unable to correct any of them. Tied up my customers parts money for a solid week and delivered no product. They can bill your card with any zipcode or address even though this is against federal law.