Elle Kay
GBSCAM Only one star as cant do 0. Ordered over a month ago were taking calls but continually say have now received their stock and will 'expediate' delivery. Now when you call there is just a recorded message. SO hundreds of dollars lost.
RA
GBIf you’ve been scammed by Covcare If you’ve been scammed by Covcare, report the company to the BBB. Also consider contacting local news and sharing your experience. Keep a detailed record of any and all correspondence with customer service and management at the company. That’s what I’m doing. If this company is knowingly trafficking counterfeit masks that put public health at risk it can be held accountable. This is unconscionable. Good luck and stay safe.
Peter Elliott
GBordered and paid +25% surcharge for… ordered and paid +25% surcharge for fast delivery (4-5 days.) never arrived. called to inquire and lady said they would be sent today or tomorrow. asked about refund of the +25% charge, put on hold and came back and said order would be sent by the end of this week. asked for cancellation and refund of entire order and asked for confirmation. lady said email confiming cancellation would be sent today. NONE RECEIVED. Suggest everyone file BBB and NY Atty General complaints for taking adantage of COVID situation!!!
joelchasen
GBCompany is a scam Ordered KN95 masks on Jan 6 that were listed as in stock and promised to ship with in 2-3 days. Credit card charged immediately but masks did not ship until 1 month later. Received masks but they were not KN95. Called Covcare and sent them pictures of the masks as directed and was promised issue would be resolved within 48 hrs. Multiple calls to Covcare result in more lies being told each time and they refuse to correct the situation and just keep asking that I be patient and give them more time.
Sharelle
GBOur company ordered 5,000 masks from… Our company ordered 5,000 masks from CovCare. Ashish, our representative, was very helpful with providing quotes and the ordering process. If I had any questions, he would respond to emails or voicemails within 30 minutes if he was not available when I called. I just ordered some face shields and feel confident that I will receive the same outstanding treatment again from Ashish.