Do you want a website that is 99% down?! Do you want a website that is 99% down instead of up?! Do you want a cloud storage where data ISN'T secured and unavailable for 99,99%? The rootpal is your company to go to! Never in my life had such a bad experience with a hosting company in every single way. More down then up, they are never to blame, always due to whmcs, Plesk you fill in another company/system if you want... Support NOT there, logging into account down for God knows how long now. This hell been going on for months, I restored own backups and moved all to reliable hosting companies.

This company is terrible This company is terrible. They sold their service with a lifetime license on Appsumo. Support was reasonable in terms of response times to start with, but around a month ago, they lost a lot of servers due to what seems like a data breach. They have not communicated with customers. I actually found out when a client's website wouldn't load and they contacted me. And the cause was on an obscure post on their LinkedIn profile. Since then they have refused to answer support tickets. Responses from me get automatically closed down when they themselves don't reply back. Stay away from them if you value your content and time.

Trash—wouldn't use even if free Website offline every 2-3 months. Then they got hacked and lost our website completely (incl. all backups). No reply to support tickets. Other issues with SSL, emails bouncing. Trash, wouldn't recommend even if free.

Rootpal is Dishonest and a Thief!!! Rootpal is the worst hosting company I’ve ever seen. They go down all the time but have bogus uptime reports on their site showing near perfect uptime. They sold a bunch of lifetime hosting deals but I fully expect them to just shut down and disappear. EDIT: I have not had any service at all for a full month. They supposedly have several different servers so I created a ticket asking them to setup my account on an operational server. Several days passed and they just closed the ticket with no response. I reopened the ticket and a week passed and they closed the ticket again. I purchased their lifetime deal and Rootpal has literally stolen the money and refused to provide service.

Don't do it. From day one, customer support has been lousy. A typical response takes days, sometimes longer. At first, the service was fine, but now the servers are down frequently. In fact, the servers have currently been down for 3 days, which prompted me to write this review. I have heard very little from Rootpal with an explanation or update.