Rootpal

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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Rootpal

We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support with the most helpful team in hosting.

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Jvalin
AU

Pathetic Hosting provider Absolute garbage hosting provider, gave promises on lifetime hosting and half of the time the services are down and not even providing refund too Bought the deal from stocksocial which is also known as scam social.

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Kari Stuart
GB

Don't do it. From day one, customer support has been lousy. A typical response takes days, sometimes longer. At first, the service was fine, but now the servers are down frequently. In fact, the servers have currently been down for 3 days, which prompted me to write this review. I have heard very little from Rootpal with an explanation or update.

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Michael
AU

They lost everything I had with them… They lost everything I had with them including a VPS that I paid over $600 for. All this withing 6 months. They would lie and tell me that the server was up when it was down and blame my connection. I monitor my websites with a SaaS service and it was reporting they were down constantly. In the end they were hacked and all data including backups lost. they sent out an email blaming the people who supplied their software (not themselves). Honestly they were like little kids who broke something and blamed everyone but themselves. Even blamed PLESK for having slow restore times (month they said. Then they just disappeared with my money and my emails and my website content. It took me six weeks to restore from my root content stored offline. I am now with siteground. Most months 100% uptime and exceptional support. If you intend to make a website of value then don't go near these guys. They are now trying to sell again on Stacksocial. Dont waste your time and efforts on building anything with RootPal. As I said I lost my website, my emails and my nextcloud instance.

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Lucy Daniels
GB

Awesome Awesome Awesome Was a little skeptical. But now I am impressed with the set of products. Dedicated - yeah! SSH access, node.js hosting, various caching methods, ruby, web firewall, antivirus, git sync, SSL (free LetsEncrypt or pay for your own)... Good customer service. Yes, it may seem a little "techy", but one should not expect a personal IT and Web Development manager for site migration and installation for this price. I had an issue migrating the non-WordPress websites and Armando was friendly and prompt. All good. Godspeed Rootpal!

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Paul Jones
CH

If you want to lose access to sites and the host not respond. Choose rootpal Customer services are yet to respond to issued notified weeks ago. I own multiple websites and all are down. Root pal for the whole of this month have not responded. Contact has been made via website and their social media messaging. The service is unacceptable.

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