Greedy Norton. Norton will only renew your cover if you agree to an automatic payment next time it's due, this will be at a hugely inflated price.Kaspersky is a far cheaper and superior product that can be renewed manually at an agreed price.

Terrible customer support A Symantec software caused severe problems and interfered with my internet connection which did not work anymore. When I asked the hotline for help, they first gave me a number that did not work. When I called the hotline again the next day, I had a different person on the line. He told me that I should figure it out on my own and hung up mid sentence as I responded. Never experienced anything like this. I want to point out that I am a very calm person and did not ask or say anything unreasonable. There was no reason for him to hang up.

Worst company I've come across in 25 years in IT Symantec was never a really customer friendly company however now that Broadcom has bought Symantec they managed to make it even worse. It's so bad I don't even know where to start. It's obvious they have no clue what technical support is. Their KB's just loop you around and really don't have any use. No in depth resolutions for anything. Their support desk is only sales focused and very rude. It's amazing that after working in IT for 25 years there's still a "customer support" that can frustrate me to this level. The worst I've come across ever.

symantec produicts installs viruses on … symantec produicts installs viruses on your pc avoid i did a scan with norton power eraser spyshelter did a online scan and found pua.win.packer.pecompact-2 dont install it if you want your pc ruined by norton power eraser before u even start you you dont know what these guys are doing in your pc in the background avoid use something else than symantec dog sh,t rubbish

We use these guys for SSL certificates We use these guys for SSL certificates, since they're the 'industry standard' I paid a few thousand pounds for one earlier this year, and due to 'problems processing the payment' their end, we paid again. By the time the payments showed on our accounts, we noticed both had been successful, so 3 months ago asked for a refund. Instead they took another payment from us. This was noted weeks ago, and the apathy are getting from their customer services / billing support is pathetic. We're still down substantial money, and no sign of it being refunded in any hurry (if at all!). Their customer services is dire - it's taking many emails across symantec and phone calls before we get any response, and the responses haven't been helpful so far! In the meantime we learn Google Chrome will soon start treating them like the bad boys of SSL certs. Come back VeriSign, all is forgiven!