We use these guys for SSL certificates We use these guys for SSL certificates, since they're the 'industry standard' I paid a few thousand pounds for one earlier this year, and due to 'problems processing the payment' their end, we paid again. By the time the payments showed on our accounts, we noticed both had been successful, so 3 months ago asked for a refund. Instead they took another payment from us. This was noted weeks ago, and the apathy are getting from their customer services / billing support is pathetic. We're still down substantial money, and no sign of it being refunded in any hurry (if at all!). Their customer services is dire - it's taking many emails across symantec and phone calls before we get any response, and the responses haven't been helpful so far! In the meantime we learn Google Chrome will soon start treating them like the bad boys of SSL certs. Come back VeriSign, all is forgiven!

Absolutely terrible customer service Absolutely terrible customer service. I will never use this company again. I have rated them negatively on Yelp and filed a BBB complaint which ended up unresolved and I am still not happy with the outcome. All I can do is voice my opinion and not use their company again. I was a life long supporter until this last issue. They lied to me, did not return my phone calls initially and strung me along until the situation could not be rectified. Thanks a lot really appreciate it Symantec!

It`ll be 3.6 out of 5 It`ll be 3.6 out of 5. Cuz dspite of the free features and a quite decent defence system - the antivirus is a bit too heavy in terms of system resources usage(goes completely fine only on my main pc which is overpowered compared to the normal home one) and the av also fails on detecting some common threats, however I submitted those to research so I hope that`ll be fixed. Everything else is convenient and fine.

I am a fully paid up subscriber to … I am a fully paid up subscriber to Norton Anti-Virus and Internet Security with VPN. Yesterday my Norton would not load. I had to uninstall then reinstall. Today my VPN will not connect. I have spent all morning Tweeting to support who seem to think I have nothing better to do then wait for their replies. I am fed-up with being hacked, blocked and slowed on the Internet. Everyday my internet access in the U.K gets slower and slower on my computer even with all the features of Norton loaded onto it. I would at least compare Security Companies and read reviews before considering using Norton.

Symantec Messaging Gateway (version 10.6.4-3) We had a Symantec Messaging Gateway (version 10.6.4-3). Broadcom without any notification, then stop to provide the anti-spam update, we just renew the license for 5 months, still have 7 months to go. When the beginning, I did not know what was happening, then I asked for help, their support told me that our version had already been ended of life as of 12/2019. They ignored me my questions, just told me to install the latest version 10.7.3 (not upgrade, our version had already been told a year ago that our current version cannot be upgraded because of the old CPU). Will stop to renew the service when the license expired, just leave the SMG to be a simple SMTP server or buy a new server with another Secure Email Gateway.