Symantec Messaging Gateway (version 10.6.4-3) We had a Symantec Messaging Gateway (version 10.6.4-3). Broadcom without any notification, then stop to provide the anti-spam update, we just renew the license for 5 months, still have 7 months to go. When the beginning, I did not know what was happening, then I asked for help, their support told me that our version had already been ended of life as of 12/2019. They ignored me my questions, just told me to install the latest version 10.7.3 (not upgrade, our version had already been told a year ago that our current version cannot be upgraded because of the old CPU). Will stop to renew the service when the license expired, just leave the SMG to be a simple SMTP server or buy a new server with another Secure Email Gateway.

symantec produicts installs viruses on … symantec produicts installs viruses on your pc avoid i did a scan with norton power eraser spyshelter did a online scan and found pua.win.packer.pecompact-2 dont install it if you want your pc ruined by norton power eraser before u even start you you dont know what these guys are doing in your pc in the background avoid use something else than symantec dog sh,t rubbish

Worst company I've come across in 25 years in IT Symantec was never a really customer friendly company however now that Broadcom has bought Symantec they managed to make it even worse. It's so bad I don't even know where to start. It's obvious they have no clue what technical support is. Their KB's just loop you around and really don't have any use. No in depth resolutions for anything. Their support desk is only sales focused and very rude. It's amazing that after working in IT for 25 years there's still a "customer support" that can frustrate me to this level. The worst I've come across ever.

Not impressed! Am not at all impressed with the performance of the various Symantec products that my company had started using. As a start-up, we had chosen to go with Symantec based on the advice of our tech partners, but I must say the products are not up to the mark. Not at all good for any company that wants to flourish in business.

Absolutely dreadful company Absolutely dreadful company. This final incident was a business-to-business engagement, they screwed up which caused my customer problems. My customer wants answers about what broke but Symantec won't talk to me! Am checking about contract breach now but it shouldn't come to this, they have no pride in themselves.