Chikwang Sunim
AUFrom a $2.99 (supposedly free)photo software, to $59.99us monthly subscription, Canceling V/difficult I went from a supposedly free trial, to a charge of $2.99 for a photo software enhancer. Then suddenly charged monthly a fee of $59.99US by Digital Rivers. When I tried to unsubscribe from the software, it was hard to do through the Digital Rivers commerce sight. So I canceled through PayPal and requested a partial refund. Then I noticed another carrier had slipped into my Pay Pal account asking for same amount? I canceled that too. Looking at others feedback, it would seem they are scamming others too. I saw they made $300+ million last year! BEWARE of any subscription that links back to digital river inc. and their partners.
CB
NLUnacceptable and very rude behaviour Unacceptable and very rude behaviour. (Netherlands office) Denied to replace a product within the 14 day limit, supposedly authorised a refund that never went through. I sat waiting for the courier to pick up the package but the courier never arrived and i later found out that that courier service did not even exist. Complete fraud and total loss of time. They are useless, the worst company i ever had to deal with. 7 months later, the problem still persists. STAY AWAY FROM THEM. I cannot stress this enough.
Ian Doolan
GBMotorola / Digital River - hmmm - No! Trying to order a Motorola Mobile Phone on their Website which is operated by Digital River. I’ve had my basket in abeyance for a couple of days and on two occasions I’ve looked at it, additional items have appeared - not added by me. There’s something very strange about this lot and numerous warnings from folk saying “do not buy a Motorola phone via their website operated by Digital River. I can see why!! I think I’ve dodged a bullet and will take my money elsewhere. Hello Samsung 😊. I’d really like a Motorola Razr 40 Ultra but not via Digital River!
Michael from Sydney
AUDeceptive business practices - no way to cancel Deceptive business practices. Don't get caught out like I did. They LIE. They get you to sign up for a trial period, but demand you fill in legitimate payment details. For a trial? But, they promise you can cancel at any time before the payment is due. The problem is, they provide no way of doing said cancellation before the trial period ends. The links they provide only go to your account page, and the"purchased" software page. But guess what, it doesn't contain the trial software (which didn't actually work BTW). So I try to go to the payment page. This only confirms a payment will be taken soon, and there is no way to stop it, except transfer from paypal to c/card or vice-versa. Is this a legalised scam or what?.
Dante van Niekerk
ZAThese A-holes need to go to jail!! These A-holes need to go to jail!!! For more than a year they've been debiting my credit card, after I cancelled my subscription only two days after starting their useless service... Don't bother joining, they promise results, but don't give any!!! MF Nothing other than scammers!!!