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Trustify360 - Default Title

Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States

http://www.digitalriver.com

Visit this site

1.25

Based on 20 Reviews

5.00%

0.00%

5.00%

90.00%

About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

Contact Info

http://www.digitalriver.com
10380 Bren Rd. W., 55343, Minnetonka, United States
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Flawless experience - top marks. Having read the reviews, I was quite concerned, but ended up being pleasantly surprised. Ordered a laptop to spec via Lenovo's Irish site and it was delivered from Hong Kong ahead of the estimated delivery time. Moreover, e-mail updates were frequent and precise. Flawless experience - top marks.

SHAM order processing/online shop operator These guys operate the onkine store for trend micro and process the payments on they behalf... O purchased a product from trend micro last year and JUST, OUT-OF-THE-BLUE received a “renewal” notice from these guys TO EHICH THEY ILLEGALLY CHARGED MY CREDIT CARD😡😡😡 ***UPDATE: APRIL 24, 2024*** I contacted trend micro and they said digital rivers area to issue refunds and debit from accounts…. And dont bother trying to contact these guys via email or telephone CAUSE THEY DONT ANSWER and they “automated” email messaging centre DOESNT RECOGNIZE the “order number”

Motorola / Digital River - hmmm - No! Trying to order a Motorola Mobile Phone on their Website which is operated by Digital River. I’ve had my basket in abeyance for a couple of days and on two occasions I’ve looked at it, additional items have appeared - not added by me. There’s something very strange about this lot and numerous warnings from folk saying “do not buy a Motorola phone via their website operated by Digital River. I can see why!! I think I’ve dodged a bullet and will take my money elsewhere. Hello Samsung 😊. I’d really like a Motorola Razr 40 Ultra but not via Digital River!

Digitalriver protecting scammers. I got scammed by a company called PassFab who use DigitalRiver product MyCommerce. I sought technical assistance at myCommerce, and unfortunately they closed the case without any explanation. Seems like Digitalriver supporting and protecting scammers. Be aware of them please.

Unacceptable and very rude behaviour Unacceptable and very rude behaviour. (Netherlands office) Denied to replace a product within the 14 day limit, supposedly authorised a refund that never went through. I sat waiting for the courier to pick up the package but the courier never arrived and i later found out that that courier service did not even exist. Complete fraud and total loss of time. They are useless, the worst company i ever had to deal with. 7 months later, the problem still persists. STAY AWAY FROM THEM. I cannot stress this enough.

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Digital River

http://www.digitalriver.com

About Digital River

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