Unacceptable and very rude behaviour Unacceptable and very rude behaviour. (Netherlands office) Denied to replace a product within the 14 day limit, supposedly authorised a refund that never went through. I sat waiting for the courier to pick up the package but the courier never arrived and i later found out that that courier service did not even exist. Complete fraud and total loss of time. They are useless, the worst company i ever had to deal with. 7 months later, the problem still persists. STAY AWAY FROM THEM. I cannot stress this enough.

Be very carful if using this company as… The "auto-renewal" feature is something to be avoided. Auto-renewal not something I was expecting to come across as most companies are now well aware that buyers of good/services see this as a fraudulent practice. I did manage to cancel my subscription but it took time to get back into my account. Be wary of any company that uses auto-renewals, they are really hoping you forget to cancel and so keep taking your money each month. Remember, "ethical" companies don't use "iffy" practices.

I am absolutely furious that my elderly… I am absolutely furious that my elderly mother has had funds taken from her account, without permission using a different company name. AVG was blocked from her bank account earlier this year. She has had no service, despite paying £149.97 in total. This is an absolute con. I agree, the lack of contact details is telling. Leaving vulnerable people, who are not computer literate stressed and anxious about how to stop money being taken from their bank accounts. Quite honestly, this is daylight robbery! I would be grateful if an advisor could contact me ASAP.

It's a scam, don't touch them. It's a scam. They take unauthorised payments without notice, my case through Paypal, and I don't even know what it's for, they should be investigated. I have hopefully stopped any further fraudulent charges via my Paypal account.

Today i received an email stating thart… Today i received an email stating that AVG [Digital River UK has taken £84 99 out of my bank account today the 7th of April 2024 . I unsubscibed weeks ago as . I just looked up the account and it states i have Internet security multi devices , number of devices 10 , I only have one device which is a second hand laptop , what is going on ?.I am only on a basic state pension , and i want a refund of that money they have taken out of my bank.