Digital River

10380 Bren Rd. W., 55343, Minnetonka, United States
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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About Digital River

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.

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Quiet Beard
GB

They will steal your credit card information I made a purchase thru mycommerce.com a subsidiary of digital river. It was the only transaction my credit card made as it was new. Shortly after I was bombarded by denials from my bank saying someone was trying to buy items from Carolina Herrera, a luxury brand in New York City. Stay far far away from this company as someone who works for them is skimming this data from inside the company. I will NEVER use them nor do business with any company that uses digital river.

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Michael from Sydney
AU

Deceptive business practices - no way to cancel Deceptive business practices. Don't get caught out like I did. They LIE. They get you to sign up for a trial period, but demand you fill in legitimate payment details. For a trial? But, they promise you can cancel at any time before the payment is due. The problem is, they provide no way of doing said cancellation before the trial period ends. The links they provide only go to your account page, and the"purchased" software page. But guess what, it doesn't contain the trial software (which didn't actually work BTW). So I try to go to the payment page. This only confirms a payment will be taken soon, and there is no way to stop it, except transfer from paypal to c/card or vice-versa. Is this a legalised scam or what?.

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Richard Costello
CA

This is a dirty company This is a dirty company , they automatically renewed something with me that I had not requested. I have reported them to PayPal for now. They have robbed me of $90 and I have had no response from this horrible company, I want my money back you frigging thevies.

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Billy
GB

Be very carful if using this company as… The "auto-renewal" feature is something to be avoided. Auto-renewal not something I was expecting to come across as most companies are now well aware that buyers of good/services see this as a fraudulent practice. I did manage to cancel my subscription but it took time to get back into my account. Be wary of any company that uses auto-renewals, they are really hoping you forget to cancel and so keep taking your money each month. Remember, "ethical" companies don't use "iffy" practices.

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Kevin Gabbatiss
GB

License to steel This company are trying to take a subscription fee from my account after I have cancelled the subscription from AVG two months ago. How can they get away with this

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