justin Pattison
AUAVOID AT ALL COSTS The reviews are… AVOID AT ALL COSTS The reviews are telling consumers to stay away and there is a reason. Vimeo has NO real response; we have problems with the player that have now caused real problems for our business. We have now tried to communicate to get the issues resolved, and they have done nothing. One generic email in over two weeks. We have had to move our entire video content to another platform. Once a reliable brand years ago, it is now absolutely useless. As we have paid for a year and as the functions are not working and they wont reply. They won't even reply to a refund. All the bad reviews are right. If only I had seen this before signing up. They should be ashamed of their business conduct there are no values or no care at all. On research, there are so many alternatives, better costs, service and just as good quality 0/10
Candi
GBIf I could give Vimeo negative star I… If I could give Vimeo negative stars I would! Where do I start? First of all if you are thinking about using vimeo DON'T! CUSTOMER SERVICE SUCKS! HOW-TO VIDEOS SUCK! YOUR BACK OFFICE SUCKS! I can't even get in touch with anyone at vimeo when I need help
W
NLVimeo doesn’t mention all the limitations in the plans The - once trustful - Vimeo platform has turned into a money machine. They don’t communicate all the restrictions and limitations in the different plans. There’s a weekly upload limit they don’t mention. After reading the reviews I decide to leave Vimeo because who knows what the next surprise is gonna be. It’s all about upgrading the plan to the highest level. Looks like they don’t want individual freelancers on their platform, only big corporations.
Carly Cusack
GBVimeo will not let you cancel… Vimeo will not let you cancel subscriptions. I’ve been trying to cancel my subscription for 4 years. Also, don’t give them any account information. They will continuously charge you. Also, it is very difficult to find any way to contact Vimeo if something is going wrong with their service. Don’t set up any subscriptions with Vimeo and don’t give them any credit card or bank account numbers.
James
GBDon't ever let Vimeo get your credit card information I've spent two 15-minute sessions trying to cancel my subscription, delete my account, or disable auto-renew with no success. Vimeo's FAQs claim to lead you to the correct account settings and so on, but all you get is an "Upgrade" screen. It's clear that Vimeo has designed the system to keep you locked in forever. And so what other slime ball practices does this company use?