Don't purchase Neocutis products from Dermavenue I am wondering if you are buying substandard products from Neocutis and then selling them on your website. I have been buying the Neocutis Journee sunscreen for years. Usually from my cosmetic dermatologist. But since I only see her every 3-5 months, I started buying it from your website. I have had to throw away the last two bottles because the pumps malfunctioned. A problem that I never had when buying it from my doctor. You can see that I have been loyal customer and have enjoyed the convenience of purchasing my Neocutis products from you. But for now I am done. Would not recommend you as a source to any of my girlfriends.

Neocutis Products Enjoy my discount which is better than most. I have been using four Neocutis products for several years and getting a lower price is wonderful! Shipments are never delayed and products arrive in perfect condition.

Dermavenue/Neocutis/Merz Aesthetics I just placed my first order for Neocutis products and received my items very quickly (2 days). I did pay for VIP shipping. I will open my products this evening and am very excited. I've read the negative comments pertaining to Neocutis Journee (previously named Micro Day). This product was reformulated to no longer include chemicle suncreens. I've used Journee for over a year and it is a wonderful moisturizer with a mineral base sunscreen. Additionally, I've read negative comments about Dermavenue not being an authorized retailer for Neocutis. Dermavenue is clearly listed on the Neocutis website as an authorized retailer. This is my first time ordering Neocutis products from Dermavenue. I did have an issue with a discount code not working. The Dermavenue customer support via chat was superior. Gustavo was very helpful, knowledgeable, and friendly. He sent me an invoice for the Neocutis product and included the discount. I am very pleased with their customer service. I've also read comments about malfunctioning pumps on Neocutics products. I use to purchase all my Neocutis products from my physician's office. I had to return 3 products because the pump didn't work. I've also had to return 2 Neocutis products because the chrome coating started flaking off and getting everywhere. This is not Dermavenue's problem. This is a Merz Aesthetics/Neocutis proplem. I've dealt with both Merz Aesthetics and Neocutis customer services. Dermavenue has both beat by a long shot. I did not have positive experiences with customer service representatives at Merz Aesthetics nor at Neocutis. Let me end this review on a positive note. Neocutis products are amazing. They work and are the best I've used and I'm in my mid 50s. Yes, Neocutis is expensive but in my opintion, they are worth the cost. I just love Neocutis skin care.

I used Prescriptives for sensitive skin… I used Prescriptives for sensitive skin for years...buying many tubes of cleansers knowing the day would come when I could no longer buy it. About a year ago I ran out and tried to replace it with several different formulas. I am happy to report that the Skinmedica for sensitive skin has lived up to the Prescriptives formula. Extremely pleased!

I love this company I love this company. 56 years old living in the Florida Sun. I found DermAvenue two years ago. I am over the moon, excited and so thankful to this company. They have great specials, gifts, and customer service is incredible. They have been nothing but professional and fulfilled all my orders, and I will never go anywhere else. Thank you thank you thank you.