I got the Dermavenue site from a friend… I got the Dermavenue site from a friend and now use it all the time to order my SkinMedica cream. Their price is consistently less than my dermatologist or any other site I have found and they are always rapid in their response to my orders. I feel confident in their site and service.

Buyer Beware Buyer Beware. Placed my first & LAST order w/ Dermavenue about a month ago, paying add'l for fast shipping. I did Not get my order on a fast track & to date have never received all ordered items. I've called (no one ever answers) & emailed their Customer Support Dept numerous times without a response from anyone. TERRIBLE company.

Dermavenue/Neocutis/Merz Aesthetics I just placed my first order for Neocutis products and received my items very quickly (2 days). I did pay for VIP shipping. I will open my products this evening and am very excited. I've read the negative comments pertaining to Neocutis Journee (previously named Micro Day). This product was reformulated to no longer include chemicle suncreens. I've used Journee for over a year and it is a wonderful moisturizer with a mineral base sunscreen. Additionally, I've read negative comments about Dermavenue not being an authorized retailer for Neocutis. Dermavenue is clearly listed on the Neocutis website as an authorized retailer. This is my first time ordering Neocutis products from Dermavenue. I did have an issue with a discount code not working. The Dermavenue customer support via chat was superior. Gustavo was very helpful, knowledgeable, and friendly. He sent me an invoice for the Neocutis product and included the discount. I am very pleased with their customer service. I've also read comments about malfunctioning pumps on Neocutics products. I use to purchase all my Neocutis products from my physician's office. I had to return 3 products because the pump didn't work. I've also had to return 2 Neocutis products because the chrome coating started flaking off and getting everywhere. This is not Dermavenue's problem. This is a Merz Aesthetics/Neocutis proplem. I've dealt with both Merz Aesthetics and Neocutis customer services. Dermavenue has both beat by a long shot. I did not have positive experiences with customer service representatives at Merz Aesthetics nor at Neocutis. Let me end this review on a positive note. Neocutis products are amazing. They work and are the best I've used and I'm in my mid 50s. Yes, Neocutis is expensive but in my opintion, they are worth the cost. I just love Neocutis skin care.

I love this company I love this company. 56 years old living in the Florida Sun. I found DermAvenue two years ago. I am over the moon, excited and so thankful to this company. They have great specials, gifts, and customer service is incredible. They have been nothing but professional and fulfilled all my orders, and I will never go anywhere else. Thank you thank you thank you.

I had an ok experience with… I had an ok experience with dermavenue.com. The service wasn't remarkable, but at least it was satisfactory. The staff wasn't spectacularly friendly or helpful but they were polite and attended to me adequately. The purchase itsef was middlin, not extraordinary in any way but it did fulfill my needs and was priced reasonably. All in all, alright, but kind of middle of the road.