Received a pen with a wrong color The gel pens I ordered arrived well-packed. However, one of the pens I received was the wrong color, and while I did reach out to HWE customer service, I have yet to hear back. Some of the ink levels were also a bit less than I was expecting of brand new pens.

Great service from HWE Great service from HWE. Who else wraps your notebooks in plain paper, hand-ties it with twine, then places the whole kit and kaboodle in a well-padded shipping envelope? Love the personal touch!

Thoughtful packaging, better pricing, and better service than Amazon from a small business I ordered notebooks through HWE rather than Amazon in an effort to support small businesses and I couldn't be happier. Greater selection, same price, shipped just as quickly and came beautifully packaged with a handwritten thank you note. I'll certainly be ordering from HWE again.

I have been using the cute Brookfield… I have been using the cute Brookfield notes for a few years and have a box in two locations in my home. The shop where I had previously purchased them no longer carries them, so I was happy to see I could get them on line.

I can’t recommend HWE enough I can’t recommend HWE enough. The customer service is beyond compare. They offer an amazing selection of quality product and treat each customer with a small business mentality of friendliness and good old fashion service. The notebooks I ordered shipped earlier than expected and arrived in less time than expected. They were wrapped in paper and string and a personal note from the owner was included. It made my day! Thank you so much!