Amazing experience! Amazing and easy experience! We ordered 4 outdoor dining chairs of which one came broken, Diana responded right away and set up a replacement. No followup calls/emails, she took the stress out of ordering online. She also researched a console we had ordered from a different company and sent me the info on backorder right away. Excellent service! Will definitely order from them again. Thank you!!!

Excellent Customer Service Diana Harris provided expedited and friendly customer service. We had a coffee table that was dented upon delivery. I called customer service and was able to speak directly to Diana who also continued to communicate with me directly through email. She took ownership of managing issuing a replacement for us and followed through until delivery. This excellent customer service makes me highly likely to refer friends and family to Scout & Nimble.

Diana Harris is of the best customer service reps Diana Harris is one of the best customer service reps I've come across. She actively reached out when one of my items arrived to the warehouse damaged, and took care of the replacement quickly and with ease. She then followed up with me after the delivery of my replacement, making sure everything went smoothly. It's hard to find good customer service reps today, and Diana is excellent.

Customer Care truly cares! We’re renovating our Naples FL home, damaged in the recent hurricane. I ordered two lovely sconces from Scout & Nimble and then realized I had previously purchased those lights. I wrote to customer care for instructions. What I didn’t expect was the kindest note from manager Diana Harris, who not only explained return procedures, but wrote to me again when my shipment arrived, to advise credit was processed. In this age where at most businesses, no live persons even answer the phone, you guys are wonderful.

S & N is Style, Quality and Service Scout & Nimble is far and away one of the top Design influenced site I have ever shopped. The offerings are always the latest style and trends, they partner with Name Brand Companies, and you can rely on quality and service. Customers Service is exceptional, they are responsive and result oriented. I cant say enough, I love shopping with S&N!