NL, S. Carolina
GBGreat customer service Hayley went over & above to research a… Hayley went over & above to research a product I was looking for. I had purchased an item at a nearby store & was looking for the exact same to match. She fielded numerous questions, pics, sku # & patience to ensure I was selecting the exact item I was looking for. Great customer service
Chantel B
GBExcellent customer service Excellent customer service! I ordered a piece of furniture, knowing it was back ordered. S&N kept me informed of all timelines and updates, then there was an issue that occurred during shipping, they rectified it quickly. Everyone I communicated with during the process was kind and efficient!
ashleigh gonzales
GBWonderful customer service Wonderful customer service! Literally can not get any better! Above and beyond is hard to find these days. Diana/Diane (drawing a complete blank right now - mom brain) was a pleasure to work with.
Natalie Eckman
GBAmazing experience! Amazing and easy experience! We ordered 4 outdoor dining chairs of which one came broken, Diana responded right away and set up a replacement. No followup calls/emails, she took the stress out of ordering online. She also researched a console we had ordered from a different company and sent me the info on backorder right away. Excellent service! Will definitely order from them again. Thank you!!!
Robert Brazel
GBDiana and Paige take your customer… Diana and Paige take your customer service to new levels! I have had so many poor experiences with other retailers, so the level of effort, caring, and promptness demonstrated by Diana and Paige really took me by surprise. SN products are not cheap, but when you pair them with the best customer service I have ever experienced, the cost becomes well worth every penny. These two employees are a credit to SN and the reason I will be recommending SN to everyone I know. Well done!