The XL seat with tall cylinder is… The XL seat with tall cylinder is fantastic. Perfect height adjustment for my desk, comfortable, roomy, all the options with arm rest, very sturdy feeling, safe getting when 6'2" 285 leans back in it. Getting seat back attached was slightly difficult lining up bolts, side covers don't quite fit as nice as I'd want and the screw is to long. It's a tad hard on the seating and the lumbar pillow is no use behind the back but I would but another one in a heartbeat. Fantastic product.

Absolutely Unmatched service The folks here are genuinely oriented toward the user experience and they love what they do! I have never experienced faster delivery and customer service times ever, and I won't be shopping around elsewhere to find out either! 6 out of 5 stars.

My 5-star Base Broke My 5-star Base Broke, and I was happy to see that you offered replacements for a reasonable price. Replacement was easy, but needed youtube guidance. I would recommend how-to videos for at-home replacement parts, which would be a nice touch in the future, similar to your assembly videos.

We love the chair and the prompt order… We love the chair and the prompt order processing. We got the chair in two days after we placed the order. Great product!

Quick response to my emails Quick response to my emails; confirmed the issue and the appropriate solution; contacted me after the delivery of the part to ensure the problem was resolved.