Great customer service! The tilt mechanism in my chair broke after a year, and when I contacted support Jimmy offered an explanation for a common fix I could do myself. My mechanism was too broken for this to work, so he immediately set me up for a replacement mechanism. The whole exchange only took a couple of days. My problem was resolved very quickly and easily, and I appreciated the gesture of offering instructions to self repair before I got my replacement. Thank you.

I've had a chair from Maxnomic for… I've had a chair from Maxnomic for about 6 years. It's looking a bit rough, but I draped a blanket over it and everything is good to go! Everything on it still works, and the couple times things have broken (much much use from work from home during quarantine) the replacement parts are affordable and easy to install. I've kept this bad boy going strong way past where I feel most people might've thrown it away, but my chair is gonna live forever!

Fantastic Very please! I bought my chair in 2017 and it finally started to wear out and was uncomfortable. I called in requesting replacement parts as only the seat portion was messed up. Thomas informed me due to back order they were not able to get me a part for some time. Due to the inconvenience, he offered me free embroidering on the purchase of a new chair. A small gesture but appreciated none-the-less. The chair shipped immediately and was here in 2 days. Fantastic customer service

Worth every penny You really get what you pay for. This chair is made of high quality materials. You can tell this chair was masterfully constructed. I am a maxnomic customer for life (especially with a coupon code).

Better than SecretLab Better than SecretLab although I wish the headrest was magnetic as well. But, the magnet doesn't even sit at the right spot on the SecretLab chair so I guess it doesn't matter much.