Tricky assembly, mislabeled pieces, no instructions included Received my desk, the box was all but destroyed from the delivery. There were no instructions within the box, had to call the company + have them email me the instructions. Almost all the bags within the box were mislabeled which made assembling a bug challenge. Not v easy to follow instructions + a bit of a complex assembly...if you don't normally build things from bottom up. Am happy w my desk, it's not the greatest, but enough for what I need.

Fantastic and quick to respond customer support I had some missing parts with my new gaming desk, and I wished to have just those replacement parts sent out to me, as I was otherwise very happy with the product. My interaction with Kathya was so helpful and smooth, since the exact items that I wanted were easily identified and immediately sent my way without extra cost.

I had a specific desk in mind I had a specific desk in mind. I tried to get it from Amazon TWICE and they failed both times getting it shipped. I went Bestier direct and it shipped almost immediately, arrived a couple days later in excellent condition and assembled without issue. Very happy customer.

Stay away Placed an order for Amazon prime and the order was delayed. Literally a simple where is my order enquiry and it was the worst customer service I've ever received. One of the advisors was actually rude and didn't help any further and has since deleted the messages on Amazon live chat. So dodgy.

Great Customer Service I bought a computer desk. One of the pieces had a scratch but I decide it wasn't worth the hassle. 4 months later the desk drawer ball bearings broke. I contacted the customer service department about the drawer. They were wonderful they sent replacement parts right away. I mentioned the piece that had the scratch and they replaced that too. I would buy their product just for the customer service alone. They always followed up and provided tracking numbers on my replacement pieces. Kudos to them!!!