Lelia
GBI had a damaged piece in the package… I had a damaged piece in the package for the desk I ordered. The customer service team at Bestier had a second desk delivered to me less than 48 hours later.
Sue Fish
GBNeeded a replacement power socket Needed a placement part. Emailed Customer Service and the response was very quick and a replacement was ordered. I was able to track the item which arrived from overseas within 12 working days. Excellent Customer Service. Thanks Kathya
Nicole Concepcion
GBOriginally was disappointed that I did… Originally was disappointed that I did not receive the hardware to complete building my desk. However, customer service was more than helpful to get me a full pack of hardware in a very quick turnaround to ensure the completion of my desk. They were very professional very understanding and very helpful. The desk is beautiful I couldn’t be happier. Thank you so much.
Jay
GBWell designed furniture and awesome support. I got an entertainment center and coffee table with LED lighting. The furniture is very well made and solid. It used 'cam lock' joints but also has dowel pins for added stability. The support is awesome. I wanted an extra light strip to finish off the wall with the entertainment center and they were more than helpful.
Chris Everson
GBBroken pieces made right When our desk arrived, there were two broken pieces. I reached out to Bestier and they made it right. I would look to use their products again.