Broken pieces made right When our desk arrived, there were two broken pieces. I reached out to Bestier and they made it right. I would look to use their products again.

Stay away Placed an order for Amazon prime and the order was delayed. Literally a simple where is my order enquiry and it was the worst customer service I've ever received. One of the advisors was actually rude and didn't help any further and has since deleted the messages on Amazon live chat. So dodgy.

Great company I had an issue with a fireplace. Contacted Bestier and they responded right away. After trouble shooting it was determined the fireplace needed to be replaced. The staff were friendly, easy to work with and very responsive. Best company I've dealt with in a long time.

Although one bag of connectors was… Although one bag of connectors was missing, Bestier worked with me to get the replacements. When it was determined that I could purchase them locally, they issued a partially refund to cover the cost. The payment showed up in my account within a couple of hours of my emailing them a copy of the receipt. I've never seen such a fast response. The is unbelievable. On another note, the desk is very nice and very well constructed. I highly recommend this company. Dave

I had a damaged piece in the package… I had a damaged piece in the package for the desk I ordered. The customer service team at Bestier had a second desk delivered to me less than 48 hours later.