I had a damaged piece in the package… I had a damaged piece in the package for the desk I ordered. The customer service team at Bestier had a second desk delivered to me less than 48 hours later.

A great gift and great support! I got one of Bestier's desks as a gift. The build quality is superb and I'm a huge fan of the black carbon fiber design. One of the pieces, unfortunately, had a decent dent in it, but customer support was quick and happy to send me a replacement part. I'm very happy to have been introduced to this brand, and will surely be recommending it to others.

Fedex completely destroyed the box that… Fedex completely destroyed the box that the furniture came in, however since bestier packaged it well, nothing was broken. Assembling it was very easy. Please ditch fedex as the box was almost the the point of falling apart.

Tricky assembly, mislabeled pieces, no instructions included Received my desk, the box was all but destroyed from the delivery. There were no instructions within the box, had to call the company + have them email me the instructions. Almost all the bags within the box were mislabeled which made assembling a bug challenge. Not v easy to follow instructions + a bit of a complex assembly...if you don't normally build things from bottom up. Am happy w my desk, it's not the greatest, but enough for what I need.

Great company I had an issue with a fireplace. Contacted Bestier and they responded right away. After trouble shooting it was determined the fireplace needed to be replaced. The staff were friendly, easy to work with and very responsive. Best company I've dealt with in a long time.