Tricky assembly, mislabeled pieces, no instructions included Received my desk, the box was all but destroyed from the delivery. There were no instructions within the box, had to call the company + have them email me the instructions. Almost all the bags within the box were mislabeled which made assembling a bug challenge. Not v easy to follow instructions + a bit of a complex assembly...if you don't normally build things from bottom up. Am happy w my desk, it's not the greatest, but enough for what I need.

Truly professionals and 10/10 support… Truly professionals and 10/10 support and service. I requested a part and they sent me within a week without any additional cost. Highly recommend.

Great Customer Service I bought a computer desk. One of the pieces had a scratch but I decide it wasn't worth the hassle. 4 months later the desk drawer ball bearings broke. I contacted the customer service department about the drawer. They were wonderful they sent replacement parts right away. I mentioned the piece that had the scratch and they replaced that too. I would buy their product just for the customer service alone. They always followed up and provided tracking numbers on my replacement pieces. Kudos to them!!!

5 Star Experience Customer Service was very helpful and met my needs each time I reached out. The process was fast and their responses were answered in a timely manner. Definitely a 5 star experience!

It took a few days and videos It took a few days and videos, but this company followed up and made sure we got a working electronic fireplace. My wife is happy with it!!