Best customer support As i read online about their customer support reviews already, I also had a great experience in amending my order that i messed up online. They answered me in the middle of the night to make sure i get the correct order. 5/5 for their customer support.

Great customer service and speedy delivery!! I order an H1 pro but realized I ordered an XL by mistake! I immediately contacted customer support and they were super helpful and responsive. They were able to correct my order for me and still get my chair delivered to me in only a few days. definitely some of the best customer service I’ve ever received! I am very happy with my purchase and definitely think this is worth the price. The quality of the materials is super solid and doesn’t feel cheap at all. Assembly was super easy and only took 10 minutes!

Fantastic customer service! I had an issue with the seat of a chair I had for only 4 months. While not technically covered under the warranty, Hinomi went out of their way to make the situation right. A replacement was sent along with instructions on how to remove and replace the seat. All during the process Hinomi was in contact to make sure any issues I had were addressed.

Fast and friendly customer service I wound up ordering the right product in the wrong color and size, I reached out and got Sharon in live chat who took care of my problem promptly. Excellent customer service.

Top notch support I had an issue with the back support being stuck in the most reclined position. In under 12 hours I had a description of the fix along with a video link to the exact spot in the video that explains it in detail. The fix worked a charm. Top class support team!