Chair and customer service is great Chair and customer service is great. FedEx had a bad label on shipping and chair got returned mid way upon contacting customer service shipped another chair right away and were very courteous. Hoping to use it for years to come.

Fast and friendly customer service I wound up ordering the right product in the wrong color and size, I reached out and got Sharon in live chat who took care of my problem promptly. Excellent customer service.

Excellent Customer Service I liked the chair and I thought it was well made for my size at least. I'm 5'2" and 128 pounds. Although the chair didn't suit my needs well, the service and responses from Hinomi were excellent. They responded to my questions almost immediately by email and promptly gave me all the information I needed. Excellent customer service!

I purchased x1 few weeks ago. I purchased x1 few weeks ago. I can tell this is most amazing chair in my life. So comfortable and good support my back. And also arm rest are so wonderful. They can be tilted and moves to any where. And customer service is also fantastic!!! I ordered extra high but I felt it was little high for me, so I contacted customer service. They sent new standard gas lift next day!! I love HINOMI!!

I was having trouble with adjusting the… I was having trouble with adjusting the height of my chair and they were super quick in helping me find a solution and now i have a video to reference if this problem ever happens in the future yipeee. I LOVE HINOMI CUSTOMER SERVICEEEEEE :00