Impressive Customer service Really impressed with the quick response and the video explanation to resolve my issue. Would definitely recommend this quality ergonomic chair and the Hinomi brand!

10/10 return policy and customer service The chair wasn’t for me. But customer service was fantastic at returning. 30 day policy gave me plenty of time to really try it out and see if I could adjust. If you’re even considering the purchase, try it knowing this company has your back either way.

Support responded quickly and provided… Support responded quickly and provided me with what I needed to fix my chair. I am extremely happy with my chair and the company that made it.

Excelled Customer Service The Hinomi customer service is fast and impressive. I and 5'10" and ordered the standard size chair thinking it would work for both me and my wife. Upon installing, I realized that the chair height was too low for my comfort and sent a note to the customer service. They quickly responded and send me a tall size gas lift piston. The piston was easy to install and fixed my problem. I love my new chair.

Excellent Ergonomic Chair Very good chair. I have taken on star off my rating because it is just so time consuming to get the right adjustment … but maybe that is simply a sign of how flexible the chair is. I just have to make sure that my wife does not try to sit on it and ruin my adjustments….