I purchased x1 few weeks ago. I purchased x1 few weeks ago. I can tell this is most amazing chair in my life. So comfortable and good support my back. And also arm rest are so wonderful. They can be tilted and moves to any where. And customer service is also fantastic!!! I ordered extra high but I felt it was little high for me, so I contacted customer service. They sent new standard gas lift next day!! I love HINOMI!!

Top notch support I had an issue with the back support being stuck in the most reclined position. In under 12 hours I had a description of the fix along with a video link to the exact spot in the video that explains it in detail. The fix worked a charm. Top class support team!

Good and comfortable For the chair itself, all good and comfortable. Installation is simple. Chair is adjustable to accommodate different posture. Sturdy (heavy) yet easy to move around. The difference is obvious when you sit on the chair that cannot be adjusted. When I work in office I would really miss this chair (in my house) so much, working from home is so much more comfortable now. Minus 1 star because of the shipping delay due to out of stock, then finally managed to get a staff to really fix a delivery date and make sure delivery is done.

I was having trouble with adjusting the… I was having trouble with adjusting the height of my chair and they were super quick in helping me find a solution and now i have a video to reference if this problem ever happens in the future yipeee. I LOVE HINOMI CUSTOMER SERVICEEEEEE :00

Support responded quickly and provided… Support responded quickly and provided me with what I needed to fix my chair. I am extremely happy with my chair and the company that made it.