Excellent help and service Excellent help and service. I have ordered ink here several times and its good ink, and good costumer service.

Worked like a charm. I have refilled cartridges before and found that this package of color and black inks worked very well. Appreciate the bottles themselves. Unlike the others I had purchased in the past at Staples, the bottles re-seal very well and neither leak nor do the caps disintegrate. Good prices too even with shipping!

Excellent product and great service. For at least the past 5 years I have ordered a lot of bulk ink and 2 chip re-setters for a Canon Pixma pro 9500, and more recently, their own brand of cartridges for a Canon MG6620 (whose cartridges have a non-replaceable chip, thus un-refillable). Their ink is a great quality and a whole lot cheaper than buying new cartridges from Canon or other retailers. I would highly recommend this company for your printer ink needs.

Help completing order Placing an order this morning I had trouble signing into my account. I chatted with Sam who was most helpful and courteous and patient. Being a little older with some hearing impairment, it's always a bonus when the representative speaks clearly and slow enough for me to understand what is being said. Within a few minutes my order was completed. I was all customer service agents were as thorough and competent as Sam is. It was a wonderful experience

Made good on a challenging situation I've ordered toner from these folks before and it works well, so when the opportunity presented to order some masks too - i added a quantity to my toner order. Unfortunately, though the entire order shipped the same day, it was held up and eventually lost at the changeover between carriers in my town. Not happy. I reached out and communicated with Sam a couple times while still in the delayed delivery phase, he checked and we agreed upon a date for me to wait, and when it became more likely the order was lost, Sam sent me a replacement order. The toner arrived on Monday (1 business day after we communicated) and the masks shortly after. I appreciate that Sam made the best of a challenging situation and came through.for me. Thanks Sam!