ASK FOR PATRICK (123refill Support) HE IS A PRO AT SOLVING YOUR PROBLEMS Patrick handled the correction of my order like a true sales professional. We communicated first by chat and then we spoke to each other. He is very polite and speaks very clearly and slowly which would be beneficial to older customers that may have hearing difficulty. He confirmed everything we discussed and the changes requested by follow-up emails. He also directed me to the Accounting dept to complete the new order details and the refund on the order I had made a mistake on. 123Refills should be very proud to have such good support staff.

2 yrs guarantee and free shipping are big pluses, items for reasonable price Ordering items and I've compared with the other ink suppliers, this offer lowest price with free shipping at any price, not necessary to meet a higher price to get free shipping. Definitely will come back to order other items soon. The website offers all what you may need.

Worked like a charm. I have refilled cartridges before and found that this package of color and black inks worked very well. Appreciate the bottles themselves. Unlike the others I had purchased in the past at Staples, the bottles re-seal very well and neither leak nor do the caps disintegrate. Good prices too even with shipping!

A print head came with my cartridges I thought the cartridges I received were incompatible with my printer, but Steve immediately recognized the problem and pointed out that there was a print head included with my cartridges. I printed a test page while Steve was still with me, and it worked great! I was extremely happy that my problem was so easily solved by Steve!

Good Products, Good Prices, Fast Service! Good source for remanufactured ink, they work as advertised. Get on the 123 e-mail list for the sales with free shipping which they send out periodically. I buy from 123 several times a year and have been satisfied with their products. Highly recommend.