Help completing order Placing an order this morning I had trouble signing into my account. I chatted with Sam who was most helpful and courteous and patient. Being a little older with some hearing impairment, it's always a bonus when the representative speaks clearly and slow enough for me to understand what is being said. Within a few minutes my order was completed. I was all customer service agents were as thorough and competent as Sam is. It was a wonderful experience

Reasonable prices and good services… Reasonable prices and good services make an important reason to use their offers. Place an order and forgot to tick the box before sending for the discount code and free shipping. Sent an email and gave the code and asked if it would be accepted. Receive a reply from David Smith telling me he has issued a credit for the shipping and did apply the discounts. That is good service.

Good products, inexpensive I used to buy ink and supplies from 123refills to refill my old cartridges, which I did for years. But that became a bother, so I started buying remanufactured cartridges from them, and they work great. The very few times there was a problem with the order, they corrected it immediately. Lots of information, too, both on-line and if you call. Orders take usually a week to Indiana. I don't know why I would change, although 123refills have "lasted" through at least three printers.

Excellent product and great service. For at least the past 5 years I have ordered a lot of bulk ink and 2 chip re-setters for a Canon Pixma pro 9500, and more recently, their own brand of cartridges for a Canon MG6620 (whose cartridges have a non-replaceable chip, thus un-refillable). Their ink is a great quality and a whole lot cheaper than buying new cartridges from Canon or other retailers. I would highly recommend this company for your printer ink needs.

I am completely satisified with my service from 123refills Hi all, I am a long time customer of 123refills. I'm a paper card modeler, Aircraft, Vehicles, Buildings, Lighthouses, etc., and use a lot of ink! I had a black cartridge giving me a failure message, and I e-mailed 123 refills about the problem. I was surprised a few days later when they sent me another black cartridge to replace the defective one... & a color cartridge as well!! Thanks 123refills! satisfied loyal customer here.