Great shopping experience Great shopping experience, the website is crisp and easy to navigate. All products ordered were as advertised and shipped very quickly and safely. Also, prices are constantly the best I've seen amongst other trusted retailers/resellers. Haven't had any issues with them yet, but would trust them to take care of me if I had any returns or other inquiries.

Notino do sell fake and watered-down… Notino do sell fake and watered-down fragrances so be careful and no returns for this company which is crazy. Be warned ⚠️

I order Dior 2011 version and was sent … I order Dior 2011 version and was sent Dior 2016, I order 24 cologne and its not the original one some knockoff which last about an hour after you put it on, I order a lot of cologne from them and have gotten not what I expected but this was the last time I will be ordering thanks notion for helping me make up my. mind.

Shady Business I ordered an inexpensive bottle of Cologne and received it no problems. But the next day I ordered 2 bottles of parfums de marly brand Colognes, which are obviously much more expensive, and got an email saying my order had been placed on hold due to possible fraudulent activities. Now this was on black Friday so I got a discount code which shaved a lot off the price and was supposed to be a gift for Christmas but after I called there costumer service number, I was told that it had been completely blocked and that I was gonna get my money refunded. It actually feels like the only possible fraudulent activity thats going on is by notino. I honestly think I'd rather pay more for a guaranteed product then go through that again. I can't trust that.

Customer Service was terrible Customer Service was terrible. I bought an item and returned it unopened for a refund to Notino. I was notified that I would have a response un roughly 2 weeks. After waiting over a month, I called and my refund had not been processed. Customer Service said they would look into the matter and 3-4 days later I got my refund credited after 2 months. Talked with a supervisor who was going to credit me $10 for my inconvenience in an email. After a week, nothing. I called back and they had no knowledge of this. They then issued me a 5% off credit, WHICH expired. Inexcusable service.