Amazing products and go to a knowledgeable sales rep Amazing service in store. I needed help in buying some products for oily skin and a lovely sales lady called zuleka helped me. Outstanding service, helped me on the latest beauty trends products for my nieces and for myself too. She was polite.

Order FN80220862 Order FN80220862 - order placed on 4/4 - completely different item received. Have emailed Sephora 4 times with details and images of the incorrect item and still no response.....shocking customer service, no consistency and just automated responses. Good prices but I would suggest you purchase elsewhere for the couple of pounds savings!

Advised them I needed before mother's… Advised them I needed before mother's day which they where ment to send next day delivery, upon asking where my item is they then after 4 days says they haven't got it in stock considering I paid next day delivery, only when I reached out to them they advised it is canceled and they have refunded me which takes 7 days to go back into your account!!! If you haven't the stock, don't advertise!!! Try investing in staff whom keep check on the stock!!! It was a very expensive item also which is more frustrating as now I can't get it on time for mother's day!!!

Can we ‘PLEASE’ for the love of god Can we ‘PLEASE’ for the love of god, take cue from ULTA & create a more relaxed feel in Sephora. It’s 2024 and we still have more employees walking the floor then we have products. Walking into a Sephora is so utterly uncomfortable. We want to shop…. Not be babysat

SLOW SHIPPING I purchased $161.18 worth of merchandise sometime ago and still have not received it. I contacted Sephora and found out the carrier still has not picked up the package. I asked them to cancel the order and they claimed they are unable to do so. Sephora should NEVER have promotions if they cannot handle the volume. I will Never purchase anything from them again.