Absolutely disgusted Absolutely disgusted. My order was left outside my house £750 worth of fragrance and health products left on my door step. They are not refunding me DO NOT BIY FROM THESE THIEVING b********

Products and employees The products are great but some of your employees are just rude to the core.

Terrible customer service and do not honour offers advertised Every time I purchase multiple items to activate an offer with free gift (with the item in my basket at time of purchase) sephora never deliver the free gift and by the time my confirmation email comes through the free gift disappears. I have tried to contact Sephora about this on multiple occasions and they either never responded failed to resolve the issue. This has now happened multiple times. I would like to point out that the offer is still active on their website so it is clearly not the case they they have run out….This is false advertising and poor (non existent) customer service. Really disappointed in this brand. They do not live up to the hype

Happy with variety of products Happy with variety of products, helpful customer service and pricing.

Horrible Horrible. Don't fall for their credit card scam . I've never had a company take over a month to even ship a credit card with no updated information on when it should be received. Don't ever sign up for theirs.