Terrible staff Terrible staff. I went in to buy a foundation at DCC and she kept commenting on my skin. I requested her to try a couple of brands but instead of helping me pick my skin for those brands, she kept showing me other foundation brands and tested them on me. The brands I didn’t want were tested on the left side of my face which literally started creating small acne spots on my skin. She said those foundation were great for my skin due to my dry skin.. and tried to push it on me… what kind of beauty consultants are these? More like salesperson:)

Every one was super nice and helpful. -

Order FN80220862 Order FN80220862 - order placed on 4/4 - completely different item received. Have emailed Sephora 4 times with details and images of the incorrect item and still no response.....shocking customer service, no consistency and just automated responses. Good prices but I would suggest you purchase elsewhere for the couple of pounds savings!

Undelievered online order I have placed an online order from Sephora on 6th April but the product has not yet arrived. I have tried to contact customer care but the number is not working nor have I received any reply to my emails. It was a pre-paid order. I don't know how and whom to contact to trace my order.

Advised them I needed before mother's… Advised them I needed before mother's day which they where ment to send next day delivery, upon asking where my item is they then after 4 days says they haven't got it in stock considering I paid next day delivery, only when I reached out to them they advised it is canceled and they have refunded me which takes 7 days to go back into your account!!! If you haven't the stock, don't advertise!!! Try investing in staff whom keep check on the stock!!! It was a very expensive item also which is more frustrating as now I can't get it on time for mother's day!!!