Bad experience Rude employee. Product was already used by another customer when I opened it.

Happy with variety of products Happy with variety of products, helpful customer service and pricing.

Can we ‘PLEASE’ for the love of god Can we ‘PLEASE’ for the love of god, take cue from ULTA & create a more relaxed feel in Sephora. It’s 2024 and we still have more employees walking the floor then we have products. Walking into a Sephora is so utterly uncomfortable. We want to shop…. Not be babysat

Advised them I needed before mother's… Advised them I needed before mother's day which they where ment to send next day delivery, upon asking where my item is they then after 4 days says they haven't got it in stock considering I paid next day delivery, only when I reached out to them they advised it is canceled and they have refunded me which takes 7 days to go back into your account!!! If you haven't the stock, don't advertise!!! Try investing in staff whom keep check on the stock!!! It was a very expensive item also which is more frustrating as now I can't get it on time for mother's day!!!

Order FN80220862 Order FN80220862 - order placed on 4/4 - completely different item received. Have emailed Sephora 4 times with details and images of the incorrect item and still no response.....shocking customer service, no consistency and just automated responses. Good prices but I would suggest you purchase elsewhere for the couple of pounds savings!