Terrible staff Terrible staff. I went in to buy a foundation at DCC and she kept commenting on my skin. I requested her to try a couple of brands but instead of helping me pick my skin for those brands, she kept showing me other foundation brands and tested them on me. The brands I didn’t want were tested on the left side of my face which literally started creating small acne spots on my skin. She said those foundation were great for my skin due to my dry skin.. and tried to push it on me… what kind of beauty consultants are these? More like salesperson:)

Can we ‘PLEASE’ for the love of god Can we ‘PLEASE’ for the love of god, take cue from ULTA & create a more relaxed feel in Sephora. It’s 2024 and we still have more employees walking the floor then we have products. Walking into a Sephora is so utterly uncomfortable. We want to shop…. Not be babysat

Happy with variety of products Happy with variety of products, helpful customer service and pricing.

Terrible insensitive company I placed an 400$ order that was stolen unfortunately by porch piracy. Fed ex confirmed delivery after their internal investigation. I filed a police report but they were unable to do anything further. Sephora offered no assistance and placed sole blame on fed ex. I've been using sephora products for years and they couldn't resend or even at minimum offer a 10% discount. They are a major corporation that can write off this as stolen product tax deduction. I'm a hard working individual that 400$ dollars means a lot too. The fact sephora was so cold and said they ran it through computer and it was delivered so they cant do anything to call fed ex again. They were so unhelpful and it shows a lot about these mega corporations. No personal human connect. I will never use their product again and for those that still value human decency and interaction I would recommend to use another company. Customer service says everything and theirs speaks volumes that they don't care about the average person. Thank you sephora for no assistance

Bad experience Rude employee. Product was already used by another customer when I opened it.