Very happy with Customer Service I ordered a birthday card from CardFool.com and after 10 days it had not arrived. I checked the USPS tracking number supplied and learned that the card, shipped from Missouri to me in Florida wound up in a Salt Lake City distribution center where it languished for several days. After that it spent a couple of days in an Atlanta distribution center. I contacted CardFool and expressed my disappointment that I hadn't received the card. They immediately sent me a replacement! That's what I call excellent service!! The delay, of course, was caused by the USPS.

Mother’s Day is ruined I used this service to send my mother a card for Mother’s Day and they sent it addressed from the wrong person. How and why does this even happen? I then contacted them for support but received no response. They also sent the card several weeks early, instead of to arrive promptly in time for the holiday. Which is strange but at least this would have given them some time to resolve their issue and actually send the card again addressed from ME? But like I said, no response and they did nothing to help. Horrible all around.

0 ZERO STARS NOT AVAIL 0 ZERO STARS NOT AVAIL ! I have emailed dozen times regarding receipt of my ecards to recipients who never received them ?? No replies ! im calling to dispute charges w/ credit card now !!

Seems like a good alternative to… Seems like a good alternative to finding a card, writing in it, and mailing it. However, the backlog is in the mailing, so you'd better order early. Of the 4 cards I've sent, only 1 arrived before the day being celebrated, and that one arrive one day before! I've also noticed a lack of diversity in the cards, and the volume of political ones (regardless of your view) only serve to exacerbate an already inflamed situation. I also am concerned that they save your credit card and there is no method for removing it. I will not be using this service again, going back to either e-cards or the old fashioned method.

Cardfool screwed up order and sent mine… Cardfool screwed up order and sent mine to someone else and their cards to me (invoice in package did not match shipping label). Since I had other person’s address I shipped her cards to her (at my expense of $16.10) and she will send me my cards. Both of us have tried to contact customer service to resolve (me with multiple emails to a supposed emily@cardfool and her with multiple voicemails because no one answered customer service number - 5 + days ago). Zero response to either of us. At minimum we should both be reimbursed for our shipping costs based on Cardfools shipping screwup. The only reason 2 stars instead of 1 is because I’ve had one previous order they managed not to mess up.