UNRECEIVED CARDS I had two cards that had not been received. I called and left message after message and sent emails with no response. The CEO of the Company responded to one of my emails and then called me to apologize and say that the money for those cards would be refunded immediately. Doesn't get much better than that. Very impressive.

I received an order missing an item I received an order missing an item. I have emailed them four times through their system---the only way they make available to reach them---and have had no response. I have finally resorted to writing a bad review to get their attention. I will see if they publish this or get in touch with me.

Seems like a good alternative to… Seems like a good alternative to finding a card, writing in it, and mailing it. However, the backlog is in the mailing, so you'd better order early. Of the 4 cards I've sent, only 1 arrived before the day being celebrated, and that one arrive one day before! I've also noticed a lack of diversity in the cards, and the volume of political ones (regardless of your view) only serve to exacerbate an already inflamed situation. I also am concerned that they save your credit card and there is no method for removing it. I will not be using this service again, going back to either e-cards or the old fashioned method.

SCAM COMPANY Ordered card, was told card was "produced, printed, and delivered" to the post office and sent a tracking number. A week later and the tracking number says that it hasn't even been dropped off yet. Sent 2 emails asking for assistance. No answer. Refunded it through my bankcard, they should be ashamed. Even if it shows up, I'm not contacting them. This place is trash. Ask yourself why they don't list a direct phone number, and look at all of the reviews where they don't get a reply through email. Overall, THIS PLACE IS A SCAM!!

Could be better - no (answer from) customer service In December 2021, I have ordered 4 cards with 2 different orders. 3 out of 4 cards have been sent, shipped and received, but the status for the last one still says "Order has been processed. Waiting to be shipped!" in April 2022! I have contacted or at least tried various people via the contact form and email that has been provided by digging deeper on the website. By the way, that contact information is gone now and the contact form doesn't work - "site has been moved". Up to date I have never ever received an answer! I guess I am lucky to have had 3 out of 4 cards at least. But service and availability could be way better - especially in ways of responding to complaints.