Eleras Automotive Group

1708 S 5th St, 63303, Saint Charles, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About Eleras Automotive Group

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle. At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.

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Anatalio Morales Jr
GB

Please give Donnie - Legendary Service Award Please give Donnie, Customer Service, a Legendary Representative Rating! He was a gentleman who worked w/ me step by stem for a long period of time to accomplished my need. He gave me the lowest cost possible and I promised him that if I change my heart, I would call him to renew! Donnie God Bless you, Anatalio Morales

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Judith Piorkowski
GB

Patrick was awesome Patrick was awesome! He was very helpful, courteous. Fully explained all of my options to help with my problem. Answered all of my questions to make my decision. He is very knowledgeable and a great asset to your company!

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Emma’sDad
GB

Katie is the prime example of how… Katie is the prime example of how everyone else should try to emulate themselves as far as customer service.

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Alonzo Spears
GB

My experience with eleras group… My experience with Eleras group has been great, for the most part. Had an issue with my warranty contract and wasn’t aware of certain terms and conditions. I was able to get in contact with Tory K. and the manager Graig S.!! They both were able to resolve my issue and corrected the problem. They showed exceptional customer service and remained extremely professional.

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Rebecca Hoffman
GB

Fantastic Customer Service Miss Danielle had outstanding customer service and although she was the 3rd person I was transferred to, followed up on all of my requests needed to be completed in this one phone call and made sure everything was completed with accuracy and time efficiency. Wish I had got her as the first representative I spoke to from the start. Thank you for all of your help and look forward to speaking with her if I have any problems in the future!

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