Nancy Dutkin
GBExtended car warranty Jessica showed me that after the next 2 payments my coverage would continue for the next 3 yrs payment free, and she was able to make it such that I didn’t have to pay the next 2 payments. Therefore, I would be free of payments from today onward till my policy ends in 3 years. She was very nice, knowledgeable and helpful. She also compared my policy to that of another company. So I am staying with Eleras. Thank you, Jessica!
A.Young
GBCancellation I purchased this extended warranty for my vehicle but I realized I did not need it. I called and spoke with Jessica Lewis and she was able to cancel my policy without any harassments or hassle. Jessica was very professional and courteous.
Howard Robinson
GBDisgusting emails and calls I’ve been receiving emails about a delinquent payment in my account. I spoke to several people about this situation. I spoke to Patrick one time this morning and he took care of the problem and resolved the issue in minutes. Great job Patrick.
Rebecca Hoffman
GBFantastic Customer Service Miss Danielle had outstanding customer service and although she was the 3rd person I was transferred to, followed up on all of my requests needed to be completed in this one phone call and made sure everything was completed with accuracy and time efficiency. Wish I had got her as the first representative I spoke to from the start. Thank you for all of your help and look forward to speaking with her if I have any problems in the future!
Melvin Matthews
GBPatrick did a good job helping me Patrick did a good job helping me