Eleras Automotive Group

1708 S 5th St, 63303, Saint Charles, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About Eleras Automotive Group

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle. At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.

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Anatalio Morales Jr
GB

Please give Donnie - Legendary Service Award Please give Donnie, Customer Service, a Legendary Representative Rating! He was a gentleman who worked w/ me step by stem for a long period of time to accomplished my need. He gave me the lowest cost possible and I promised him that if I change my heart, I would call him to renew! Donnie God Bless you, Anatalio Morales

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Veronica Brenes
GB

Joseph Fish I give 5 stars to Mr Fish for his excellent customer service. Very patient listen to my question took notes, said he call me back and did so the next day with the answer This firm should feel very happy to have an employee like Mr Fish.

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Howard Robinson
GB

Disgusting emails and calls I’ve been receiving emails about a delinquent payment in my account. I spoke to several people about this situation. I spoke to Patrick one time this morning and he took care of the problem and resolved the issue in minutes. Great job Patrick.

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Howard Flynn
GB

Today I called for a service to be… Today I called for a service to be cancelled and was greeted by a customer service member by the name of Patrick. He was understanding and helpful at the same time by understanding my concern. So much so he worked out a great deal and adjustment that I was extremely grateful for. So coodos to Patrick today and thanks for the awesome service.

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Amina Sesay
GB

This is a scam 100% This is a scam. Please do not fall for it like I did. I received several letters in the mail about extending my car warranty so I decided to call and I fell for the trick. After further research and my bank flagging the payment, I came to that realization. Also, the rep, “Nick Fost”, called me about why the payment didn’t go through and said “Hi, this is Nick from Forever Home!” When I asked him if this was Eleras Automotive Group or Forever Home, he said “Eleras Automotive Group, my bad”, can you say fraudulent??? Don’t be fooled y’all! And s/o to my bank for flagging for it!

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