My experience with eleras group… My experience with Eleras group has been great, for the most part. Had an issue with my warranty contract and wasn’t aware of certain terms and conditions. I was able to get in contact with Tory K. and the manager Graig S.!! They both were able to resolve my issue and corrected the problem. They showed exceptional customer service and remained extremely professional.

Please give Donnie - Legendary Service Award Please give Donnie, Customer Service, a Legendary Representative Rating! He was a gentleman who worked w/ me step by stem for a long period of time to accomplished my need. He gave me the lowest cost possible and I promised him that if I change my heart, I would call him to renew! Donnie God Bless you, Anatalio Morales

Today I called for a service to be… Today I called for a service to be cancelled and was greeted by a customer service member by the name of Patrick. He was understanding and helpful at the same time by understanding my concern. So much so he worked out a great deal and adjustment that I was extremely grateful for. So coodos to Patrick today and thanks for the awesome service.

Patrick was one of the best agents Patrick was one of the best agents. I've had the plesure doing business with. He went way out of his way to get me the best deals. And at a affordable rate. I give Patrick 100 out of 10.

Total scam company Did you receive an official looking piece of mail asking "IMMEDIATE RESPONSE REQUESTED" It is a scam. Total garbage. The present themselves as if they are related to your Dealership, but hey are not. This is a dishonest and disreputable insurance company trying to take you money from you for an extended warranty. If you get the mail, and you call them, ask them their company name before anything else. If it is Eleras Automotive, ask them to remove your name from their list. Tell them you will contact a lawyer. Hang up and never call again.