Howard Flynn
GBToday I called for a service to be… Today I called for a service to be cancelled and was greeted by a customer service member by the name of Patrick. He was understanding and helpful at the same time by understanding my concern. So much so he worked out a great deal and adjustment that I was extremely grateful for. So coodos to Patrick today and thanks for the awesome service.
Lorr
GBI wasn't seeing my monthly payment… I wasn't seeing my monthly payment withdrawal on my bank statements. I was concerned something was wrong. A quick call to Alexandra confirmed the payment drafts were happening and my account was current. She was pleasant and quickly resolved my concern.
Judith Piorkowski
GBPatrick was awesome Patrick was awesome! He was very helpful, courteous. Fully explained all of my options to help with my problem. Answered all of my questions to make my decision. He is very knowledgeable and a great asset to your company!
Emma’sDad
GBKatie is the prime example of how… Katie is the prime example of how everyone else should try to emulate themselves as far as customer service.
Tommy Munford
GBKatie is one of those that are rare in… Katie is one of those that are rare in customer service. She a joy to talk too. She did a wonderful job of explaining my policy to me. She is top notch in my book. And me being a veteran would have given her a challenge coin, in military themes means she did an outstanding job. Thank you your support of veterans